Maria Pia Casa ships selected decorative objects, tableware and home accessories to customers outside Brazil. Every order is packed with care so that each piece arrives safely and under the conditions shown at checkout.
What we ship internationally
International delivery is available for products weighing up to 30 kg, such as decorative objects, tableware, lighting, textiles and home accessories.
Furniture and large pieces are not available for international delivery. If a product cannot be shipped to your address, please contact our team before placing your order.
Shipping partner and carriers
International shipments are handled through ShipSmart, a cross-border logistics platform specialized in international e-commerce. Orders are carried by international carriers such as DHL, FedEx and UPS, with end-to-end tracking.
The available services, prices and estimated delivery times for your address are calculated at checkout, where you choose the option that best suits you.
Duties and taxes included
Maria Pia Casa ships international orders on a Delivered Duty Paid (DDP) basis. The shipping amount shown at checkout already includes international freight and the import duties and taxes of the destination country.
No surprises on delivery: you will not be asked to pay customs duties or import taxes when your order arrives. If local customs require additional information from the recipient, the carrier will contact you.
Delivery times
Orders are dispatched after payment confirmation and order preparation. International transit usually takes 4 to 11 business days from dispatch, depending on the carrier selected and the destination. The estimate for your order is shown at checkout and in your shipping confirmation email.
Some products have additional lead times before dispatch:
- Pre-order products: new collections may be sold in advance and usually take 35 to 45 business days to become available for shipping.
- Made-to-order products: pieces produced by hand by our suppliers have a minimum lead time of 60 business days after payment approval, subject to each brand's production schedule.
Before completing your purchase, check the information on the product page, as lead times vary by collection, supplier and availability.
Orders with more than one product
Orders with two or more items may be shipped separately, according to the availability and characteristics of each product. This allows available items to be sent without waiting for the others.
Tracking your order
Once your order has been dispatched, you will receive an email with the tracking number. You can follow the shipment on the carrier's website or through the tracking link provided.
Receiving your order
Every order leaves our warehouse in perfect condition. On delivery, please check that the package is intact and that its contents match your order.
Damaged package: if the packaging is open, crushed or shows signs of tampering, refuse the delivery or report the damage to our customer service team within 48 hours of receipt, with photos of the package and the product. Damage reported after this period may be treated as a warranty claim rather than transport damage.
Frequently asked questions
Will I have to pay customs duties when my order arrives?
No. International orders are shipped DDP: import duties and taxes are included in the shipping amount paid at checkout.
Can I order furniture for delivery outside Brazil?
No. International delivery is limited to products weighing up to 30 kg. Furniture and large pieces are available for delivery within Brazil only.
Which carriers deliver international orders?
Shipments are handled through ShipSmart and delivered by international carriers such as DHL, FedEx and UPS. The options available for your address are shown at checkout.
How long does international delivery take?
Usually 4 to 11 business days in transit after dispatch, depending on the service and destination. Pre-order and made-to-order products have additional lead times before dispatch.
Can my order be delivered in more than one shipment?
Yes. Orders with two or more products may be shipped separately, according to the availability and characteristics of each item.
What should I do if my order arrives damaged?
Refuse the delivery or contact our customer service team within 48 hours of receipt, with photos of the package and the product, so we can arrange the next steps.
Brasil
Espanha
Reino Unido
Estados Unidos