Shipping conditions for international orders — what we ship, carriers, duties and taxes, delivery times and how to receive your order — are described on our Deliveries page.

Free shipping promotions, store pickup and furniture delivery conditions apply to orders delivered within Brazil only.

Still have questions?

Our team is available to help with shipping conditions, delivery times and receiving your order.

Customer service hours

Monday through Friday, from 9:00 AM to 5:30 PM — Saturdays, from 9:00 AM to 4:00 PM (Brasília time), except holidays.